Under Portuguese law, all prices shown include their respective VAT rates.
🟢 Free shipping & special conditions
Deliveries to the municipalities of Lisbon, Loures, Amadora, Sintra, Cascais, Oeiras, Seixal, Almada, Montijo, and Barreiro:
- Free shipping for orders of €50 or more
Orders exclusively of wine & spirits (cellar), with delivery in mainland Portugal:
- For orders of €50 or more, shipping is free
- Only 50% of the packaging costs are applied
📦 General shipping costs
Shipping costs are automatically calculated at checkout and result from the sum of:
Packaging cost (only applicable to wine & spirits products):
- €2.20 per bottle (standard size or larger)
- €1.00 per 200 ml or 375 ml bottle
- €0.50 per miniature bottle
Transport cost:
Varies depending on the total weight of the order and the delivery destination.
Deliveries to the municipalities of Lisbon, Loures, Amadora, Sintra, Cascais, Oeiras, Seixal, Almada, Montijo, and Barreiro:
- Free shipping for orders of €50 or more
Orders exclusively of wine & spirits (cellar), with delivery in mainland Portugal:
- For orders of €50 or more, shipping is free
- Only 50% of the packaging costs are applied
📦 General shipping costs
Shipping costs are automatically calculated at checkout and result from the sum of:
Packaging cost (only applicable to wine & spirits products):
- €2.20 per bottle (standard size or larger)
- €1.00 per 200 ml or 375 ml bottle
- €0.50 per miniature bottle
Transport cost:
Varies depending on the total weight of the order and the delivery destination.
🟢 Free shipping & special conditions
Deliveries to the municipalities of Lisbon, Loures, Amadora, Sintra, Cascais, Oeiras, Seixal, Almada, Montijo, and Barreiro:
- Free shipping for orders of €50 or more
Orders exclusively of wine & spirits (garrafeira), with delivery in mainland Portugal:
- For orders of €50 or more, shipping is free
- Only 50% of the packaging costs are applied
📦 General shipping costs
Shipping costs are automatically calculated at checkout and result from the sum of:
Packaging cost (only applicable to wine & spirits products):
- €2.20 per bottle (standard size or larger)
- €1.00 per 200 ml or 375 ml bottle
- €0.50 per miniature bottle
Transport cost:
Varies depending on the total weight of the order and the delivery destination.
Deliveries to the municipalities of Lisbon, Loures, Amadora, Sintra, Cascais, Oeiras, Seixal, Almada, Montijo, and Barreiro:
- Free shipping for orders of €50 or more
Orders exclusively of wine & spirits (garrafeira), with delivery in mainland Portugal:
- For orders of €50 or more, shipping is free
- Only 50% of the packaging costs are applied
📦 General shipping costs
Shipping costs are automatically calculated at checkout and result from the sum of:
Packaging cost (only applicable to wine & spirits products):
- €2.20 per bottle (standard size or larger)
- €1.00 per 200 ml or 375 ml bottle
- €0.50 per miniature bottle
Transport cost:
Varies depending on the total weight of the order and the delivery destination.
After completing your order, you can track its status -whether "Awaiting payment," "Paid," or "Finalized (shipped)" - in your Customer Area, under Order History.
When the order is shipped, you will be emailed a tracking link via the shipping company, whenever available. You can also check this link at any time in your Customer Area.
Please note that for deliveries to the municipalities of Lisbon, Loures, Amadora, Sintra, Cascais, Oeiras, Seixal, Almada, Montijo, and Barreiro, we do not send tracking links, as these deliveries are handled directly by the store. In these cases, the customer will be contacted by SMS or email to receive information about the estimated delivery date and time.
Sometimes, the tracking link provided by the shipping company may take a few hours to become active on the official website.
When the order is shipped, you will be emailed a tracking link via the shipping company, whenever available. You can also check this link at any time in your Customer Area.
Please note that for deliveries to the municipalities of Lisbon, Loures, Amadora, Sintra, Cascais, Oeiras, Seixal, Almada, Montijo, and Barreiro, we do not send tracking links, as these deliveries are handled directly by the store. In these cases, the customer will be contacted by SMS or email to receive information about the estimated delivery date and time.
Sometimes, the tracking link provided by the shipping company may take a few hours to become active on the official website.
- For deliveries to the municipalities of Lisbon, Loures, Amadora, Sintra, Cascais, Oeiras, Seixal, Almada, Montijo, and Barreiro, delivery typically takes 1 to 2 business days, with delivery often taking as little as 1 business day.
- In mainland Portugal, outside these areas, deliveries take between 1 to 3 business days, although they can take up to 72 hours in some cases.
- In the autonomous regions of the Azores and Madeira, the average delivery time is between 2 to 7 business days.
- For the rest of the world, delivery times vary depending on the destination:
In Europe, deliveries typically take about 5 business days.
In the United States, delivery times can reach up to 20 business days.
For other countries, delivery times depend on customs regulations and local shipping services.
- In mainland Portugal, outside these areas, deliveries take between 1 to 3 business days, although they can take up to 72 hours in some cases.
- In the autonomous regions of the Azores and Madeira, the average delivery time is between 2 to 7 business days.
- For the rest of the world, delivery times vary depending on the destination:
In Europe, deliveries typically take about 5 business days.
In the United States, delivery times can reach up to 20 business days.
For other countries, delivery times depend on customs regulations and local shipping services.
After payment confirmation, your order will be shipped in approximately 24 hours.
We ship orders virtually worldwide, but availability varies depending on the product type:
- Grocery products are delivered in Portugal and many European countries.
- Charcuterie and cheese products are only delivered to mainland Portugal.
- Wine cellar products (wines, spirits, etc.) can be shipped virtually worldwide.
If the country selected during the ordering process does not allow delivery of the selected products, the system will automatically inform you that delivery to that destination is not possible.
- Grocery products are delivered in Portugal and many European countries.
- Charcuterie and cheese products are only delivered to mainland Portugal.
- Wine cellar products (wines, spirits, etc.) can be shipped virtually worldwide.
If the country selected during the ordering process does not allow delivery of the selected products, the system will automatically inform you that delivery to that destination is not possible.
For shipping orders, we use as transportation logistics partners, CTT (Portuguese Mail), Iberomail, Mail Boxes or own shop´s vehicles.
Yes. There is minimum value of 1€, so that you can make a purchase in our Online Shop.
If you discover that your order is damaged upon delivery, you must return it immediately to the shipping company, clearly indicating the reason for the return on the packing slip. It is essential that you notify us immediately through one of our contact details so we can track the process.
If only after delivery, and with the order in your possession, you discover that an item is not as ordered, please contact us as soon as possible at info@manueltavares.com.
Please provide the order number and your contact information, attaching photos of the packaging in the condition it was received and the items in question. This way, we can assess the situation and find the best solution to resolve the issue.
If only after delivery, and with the order in your possession, you discover that an item is not as ordered, please contact us as soon as possible at info@manueltavares.com.
Please provide the order number and your contact information, attaching photos of the packaging in the condition it was received and the items in question. This way, we can assess the situation and find the best solution to resolve the issue.
To stay in touch with the news of the Lisbon Shop and the Online Shop about products, promotions, offers or events, please subscribe to our Newsletter by entering your email in the required field, at the bottom of the site´s homepage.
We are not responsible for shipments to countries where local laws prohibit the entry of alcoholic beverages. Any seizure of orders and payment of any customs fees are the sole responsibility of the customer.
If products are returned due to legal restrictions, Manuel Tavares will refund only the corresponding value of the products, after receipt and inspection.
If you have any questions about the laws of the destination country, please contact us before placing your order.
For more information, please also see our General Terms and Conditions of Sale.
If products are returned due to legal restrictions, Manuel Tavares will refund only the corresponding value of the products, after receipt and inspection.
If you have any questions about the laws of the destination country, please contact us before placing your order.
For more information, please also see our General Terms and Conditions of Sale.
Yes, almost all products from the Manuel Tavares Wine and Grocery sections are available in the Online Store.
The few products that are not yet available online are for logistical reasons only.
If you can't find a specific item, please don't hesitate to contact us at info@manueltavares.com.
We'll be happy to help.
The few products that are not yet available online are for logistical reasons only.
If you can't find a specific item, please don't hesitate to contact us at info@manueltavares.com.
We'll be happy to help.
You can contact us in the following ways:
- Using the form available on our contact page
- By phone: 213 424 209
- By email: info@manueltavares.com
Or by visiting us directly at our store, located at Rua da Betesga, 1 A and B, in downtown Lisbon between Rossio and Praça da Figueira. Squares
- Using the form available on our contact page
- By phone: 213 424 209
- By email: info@manueltavares.com
Or by visiting us directly at our store, located at Rua da Betesga, 1 A and B, in downtown Lisbon between Rossio and Praça da Figueira. Squares
The Lisbon Shop is located in the wonderful area of the Lisbon Downtown, at Rua da Betesga 1 A and B, between Rossio Square and Figueira Square.
We are open from Monday till Saturday from 9:30 a.m. to 7:30 p.m (19h30).
We are open from Monday till Saturday from 9:30 a.m. to 7:30 p.m (19h30).
The purchase process in our Online Shop is simple, fast and secure!
- Just register in our website, filling in the required fields correctly. After the confirmation email, you can log in and order the products you want.
- In each article, indicate the desired quantity and click on the "Buy" button, adding products to the Shopping Cart.
- Once you have selected all the products you want, just complete the order. A summary of your order, with all shipping costs calculated (if any), will be presented before finalizing.
- After payment and confirmation, your order will be processed and shipped, receiving the respective status notifications in your email and in your reserved area.
- Just register in our website, filling in the required fields correctly. After the confirmation email, you can log in and order the products you want.
- In each article, indicate the desired quantity and click on the "Buy" button, adding products to the Shopping Cart.
- Once you have selected all the products you want, just complete the order. A summary of your order, with all shipping costs calculated (if any), will be presented before finalizing.
- After payment and confirmation, your order will be processed and shipped, receiving the respective status notifications in your email and in your reserved area.
To make your experience simpler and more efficient, we offer several ways to find the product you're looking for:
- Explore the categories in our Online Store, organized by product type;
- Use the search field by entering the product name, brand, or other related terms;
- If you can't find what you're looking for, fill out the contact form. Even for special or hard-to-find products, we'll do everything we can to help you, leveraging our vast network of suppliers and partners, built over decades.
At Manuel Tavares, we enjoy finding solutions, even for the most demanding requests.
- Explore the categories in our Online Store, organized by product type;
- Use the search field by entering the product name, brand, or other related terms;
- If you can't find what you're looking for, fill out the contact form. Even for special or hard-to-find products, we'll do everything we can to help you, leveraging our vast network of suppliers and partners, built over decades.
At Manuel Tavares, we enjoy finding solutions, even for the most demanding requests.
Currently, vouchers are valid exclusively for use in the Manuel Tavares Online Store.
The voucher code must be entered in the shopping cart before completing the order.
Each voucher may have specific conditions, such as:
Validity (number of days it is valid)
Single or multiple use
Minimum purchase amount, among other criteria
These conditions are always communicated when the voucher is issued, which can be sent by email, displayed through a pop-up on the website, included in a newsletter, sent by SMS, or other means of communication.
Note: Be sure to save the voucher code, as it will not be automatically resent.
The voucher code must be entered in the shopping cart before completing the order.
Each voucher may have specific conditions, such as:
Validity (number of days it is valid)
Single or multiple use
Minimum purchase amount, among other criteria
These conditions are always communicated when the voucher is issued, which can be sent by email, displayed through a pop-up on the website, included in a newsletter, sent by SMS, or other means of communication.
Note: Be sure to save the voucher code, as it will not be automatically resent.
Orders may be canceled, when expressly requested by the customer, through one of the contacts prior to shipment of the same.
After confirming the order, the customer is requested to contact Manuel Tavares, in the shortest possible period of time, in order to find the most appropriate solution. Please read General Conditions of Sale.
After confirming the order, the customer is requested to contact Manuel Tavares, in the shortest possible period of time, in order to find the most appropriate solution. Please read General Conditions of Sale.
